Contact

Three ways to start. None of them requires a document.

Book a complimentary 30-minute scoping call, send a project enquiry, or request a fixed-scope technical assessment. You will hear back from the consultant within one working day. Confidential files never travel through this page.

1 · Book a scoping call

Book a 30-minute scoping call

Complimentary, for scoping and fit. The call does not provide device-specific regulatory advice; that begins with a written scope. Times are shown in your own time zone.

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Choose a time on Microsoft Bookings Email to arrange a time instead

2 · Send a project enquiry

Project enquiry

Seven fields, one optional. You will have a personal reply within one working day. Do not attach or paste confidential documents here; a verified upload link follows the first conversation.

Used only to reply to this enquiry.

A short description, for example "wound dressing" or "cloud-connected ECG software".

Target markets

Submitting this form sends the details above to Authentcare's own server and on to our mailbox so we can respond to your enquiry (steps at your request before any contract). No third-party form service is involved. It is not consent to marketing. Privacy notice.

3 · Request a technical assessment

A defined, paid piece of work with a stated scope, inputs, output, exclusions and timeline, quoted after a short call. Nine fixed-scope offers exist; the most common are below. Each is a first deliverable, not the full project it prepares for.

  • Classification and pathway memo — 10 working days
  • Technical documentation gap report (MDR/IVDR Annex II/III and GSPRs) — 15 working days
  • FDA pathway and QMSR readiness assessment — 15 working days
  • CDSCO licensing route map — 10 working days
  • QMS gap assessment (ISO 13485, QMSR or MDSAP) — 15 working days
  • Biological evaluation plan and TRA scope — 10 working days
  • Toxicological risk assessment (ISO 10993-17:2023) — 20 to 30 working days by compound count
  • Integrated SaMD regulatory plan — 15 working days
  • IVDR classification memo and PEP outline — 15 working days

Use the enquiry form above and name the assessment in the message, or email contact@authentcare.com.

4 · Secure document exchange

Confidential documents never travel through this website or as email attachments. After the first conversation you receive a "Specific people" upload link to a folder created for you on Authentcare's Microsoft 365 tenant. The link is tied to your email address, verified with a one-time passcode, limited to that folder, expires after 30 days and is revoked at project close. No "anyone" links exist on the tenant.

A mutual non-disclosure agreement is available on request before any document is shared. Read how client documents are handled in the privacy notice.

Practicalities

Time zone
IST (UTC+5:30); calls arranged to suit yours
Response
A personal reply within one working day; a written scope within three working days of a scoping call
Registered office
Authentcare Private Limited, 307, Pragati Tower, Rajendra Place, New Delhi 110008, India